Privacy Policy

1. What is this privacy policy about?

MYSYMP AG processes personal data relating to you or other persons in various ways and for various purposes. This privacy policy explains how we process personal data when you visit our website wine-pairing.online, use our services or otherwise interact with us.

2. Who is responsible for processing your data?

Controller: MYSYMP AG, Studenstrasse 14B, 6207 Nottwil, Switzerland. Email: info@mysymp.ch

3. Which personal data do we process?

Depending on the occasion and purpose, we process different categories of personal data:

• Master data: name, contact details, email address, language preferences

• Usage data: information about your use of our website and services

• Technical data: IP address, browser type, device information

• Communication data: content of your correspondence with us

4. For which purposes do we process your data?

• Providing and improving our services (AI wine recommendations, sommelier chat)

• Personalising your user experience

• Communicating with you

• Ensuring IT security

• Complying with legal requirements

5. Use of cookies

Our website uses cookies to improve usability. Cookies are small text files stored on your device. You can configure your browser to inform you when cookies are set and to allow cookies only on a case-by-case basis.

6. Sharing data with third parties

We may share personal data with service providers that support us in delivering our services (e.g. hosting providers, AI services). These providers are contractually obliged to treat your data confidentially and to use it only for the agreed purposes.

7. Your rights

Under applicable data protection law you have the following rights:

• Right of access: you may request information about the data we store about you

• Right to rectification: you may have inaccurate data corrected

• Right to erasure: you may request the deletion of your data

• Right to object: you may object to the processing of your data

8. Data security

We take appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss or misuse. We process data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR.

9. Changes to this privacy policy

We may amend this privacy policy at any time. The current version is always available on our website. We recommend reviewing this privacy policy regularly.

Last updated: December 2025

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